Anyone can take advantage of our tech support and helpdesk - even if you haven't been migrated to the cloud and are still dealing with in-house servers.
Find the plan that matches your situation best:
|Sign up - easily, securely - with PayPal!|
|Best for||Individuals, families, sole entrepreneurs||Small companies with several individuals||Companies and Enterprises|
Windows XP SP3 and higher
Track requests online and by email
|Free CloudHelp℠ problem resolution
Problems resolved under 15 min are free!
|Knowledge base access||x||x||x|
|Private knowledge base
Repository of articles created just for your organization
|Response time SLA
We triage all problems immediately, and can provide off-hours support
Unattended access available for flexibility
|2Gb, per user, cloud-based backup included
Unlimited devices. Online access to backed up files. Increase backup storage for pennies per gigabyte, monthly.
|Catastrophic device failure remote support
Remote help for computers that have extreme hardware or software problems
|Device security and management
Cost is per user - covering up to 5 of the user's devices (great for families). Includes mobile device security as well!
|Windows update management (Windows Pro)||x||x||x|
|Proactive monitoring and alerting (Windows Pro)||x||x||x|